To book yourself: Select your preferred dietitian and/or availability here. Once you have prepaid to secure your booking, you will receive instant email confirmation and a receipt of payment.

To book over email: Please email [email protected] the times that suit you and we will initiate an invitation and an invoice to secure the booking.

To pay with private medical insurance: We will need to book you in manually with your policy details so please email [email protected].

London face-to-face appointments

You can review our specialisms here and our expert dietitians here.

If you are not sure who will be right for you, please email [email protected] and we would be happy to advise you.

We accept clients from Aviva, Bupa, Cigna, Healix and WPA currently. We are unable to accept Vitality and AXA at this time.

We will need to book you in manually with your policy details so please email [email protected].

Your initial consultation will take 60 minutes and includes a full assessment of your diet, medical history and lifestyle. Your dietitian may also ask you to complete a short gut questionnaire.

Once your dietitian has understood your current concerns and background, they will use their clinical expertise to help tailor a plan that is right for you.

After your appointment, your dietitian will write a summary and recommendations letter, which will include your action plan. You’ll receive this letter within a week of your appointment to your provided email address.

The letter will be sent securely via our record-keeping software to protect your privacy in line with clinical governance regulations.

There is a registration form to complete at least 48 hours prior to your appointment (or as soon as possible if your appointment is booked at short notice), which will be emailed across to you post booking. This allows your dietitian to prepare for your appointment so you can get the most out of it.

You do not need to have any tests done before your initial consultation. Our expert team will only recommend blood, breath, stool or other tests if they are indicated and valid. We can coordinate this either via your GP or our specialist colleagues within our professional network.

There are many stool testing kits that can be purchased online, often promising that the results will guide diet recommendations. We understand that the range of test kits on offer can be confusing. In truth, the evidence for most of these tests is limited. If we do recommend stool testing or any testing after your initial consultation, we will explain the evidence-based rationale to you and answer any questions you may have.

Sometimes we recommend a referral to a gastroenterologist or other healthcare professional for further investigation or treatment. This can be arranged privately or via a letter to your GP if within the NHS.

After your initial consultation, your dietitian may suggest a review appointment in a suitable timeframe to assess the effectiveness of the plan they have given to you. You may be asked to maintain a food and/or symptom diary before your review appointment to help your dietitian decide the next best step in your care pathway and tailor advice going forward.

For those with IBS, we would normally recommend three sessions, although sometimes more are required depending on individual symptom response. For coeliac disease, we would normally ask to see you annually following your annual blood test with your GP, as per the National Institute for Health and Care Excellence guidelines. For other conditions, the number of sessions and timelines will depend on your individual needs.

Follow-up consultations will involve reviewing your treatment and offering ongoing support in implementation or adaptation of your plan.

This will vary for each individual and will be discussed at your first consultation in more detail.

As a guide:

• For IBS we normally recommend three appointments.
• For coeliac disease we recommend reviews every 6 or 12 months depending on your blood tests.
• For other conditions, your clinician will discuss this with you personally.

If you can no longer make your appointment, you will need to provide at least 48 hours notice to avoid a cancellation fee (72 hours if including the weekend).

For late cancellations or non-attendance, the full appointment cost will still apply.

If you are late arriving for your appointment, the time for the consultation will be reduced accordingly.

Late arrivals more than 15 minutes after the appointment time will be treated as non-attendance.

If you are joining your appointment from overseas, remember that all times are provided in UK time; it is your responsibility to check what time this corresponds to locally.

This is determined on a case-by-case basis. As the research suggests, we do typically see the best results from whole diet and lifestyle strategies, as opposed to supplements. If you are interested in a particular supplement, we can help answer any questions you may have. Importantly, we will only ever recommend a supplement where there is evidence to support doing so.

We’ll tailor our assessment methods based on what’s right for your individual needs. We will only recommend valid tests and, if needed, we will refer you to your GP, consultant or a trusted private medical colleague.

We know there are many stool and microbiome testing kits that often promise clear diagnosis and guidance on diet recommendations, however sadly the scientific evidence for these tests is currently limited. The tests that are currently commercially available do not inform practical recommendations at present. We would be happy to discuss these in clinic with you.

We would also never want to mislead our clients with unnecessary testing, which can be very costly. Instead, we focus on evidence-based methods in clinical practice that can more accurately guide the strategies in your plan. We do hope that in the future the technology and research will improve to enable personalised recommendations based on microbiome tests, and we will certainly keep you updated as the research unfolds.